Effective Date: [03/27/2026]

[Low Income Clinic] is committed to protecting the privacy and confidentiality of our patients. This policy explains how we collect, use, and protect your personal health information when you access our virtual, cash-pay services.

1. Information We Collect
   
   

We collect only the information necessary to provide care and manage your account, including:

• Personal identifiers (name, date of birth, contact information)
• Health information relevant to your care (medical history, medications, symptoms)
• Payment information (cash, debit/credit card, or other secure payment method)
• Communication records (telehealth session notes, secure messaging)

2. How We Use Your Information
   
   

Your information is used solely to:

• Provide virtual medical care and consultations
• Coordinate care with approved referrals
• Process payments and receipts
• Comply with legal and regulatory requirements
• Improve quality of care and patient experience
• We do not sell or share your information with third-party marketers.
  
  

3. How We Protect Your Information
   
   

We use reasonable administrative, technical, and physical safeguards to protect your personal health information, including:

• Secure, HIPAA-compliant telehealth platforms
• Encrypted communication and data storage
• Staff training on confidentiality and privacy
• Despite these protections, no system is 100% secure. By using our services, you acknowledge these limits.
  
  

4. Patient Rights
   
   

You have the right to:

• Access and obtain a copy of your health records
• Request corrections to your information
• Ask how your information is used and disclosed
• Restrict certain uses of your information, where permitted by law
• To exercise these rights, please contact us at 832-535-2389
  
  

5. Telehealth-Specific Considerations
   
   

Because we provide virtual care only:

• Sessions occur through secure, HIPAA-compliant platforms
• You are responsible for maintaining privacy in your physical location during sessions
• Avoid using public Wi-Fi when possible to protect confidentiality
  
  

6. Payment Privacy
   
   

• We accept only cash-pay or secure online payments
• Payment information is not linked to any marketing or shared externally
• Receipts and financial records are stored securely and separately from medical records
  
  

7. Updates to This Policy
   
   

We may update this policy periodically. The most current version will always be posted on our website. Significant changes will be communicated to patients.

8. Contact Information
   
   

Questions or concerns regarding privacy can be directed to:

Low Income Clinic

• Email: [Info@easicareclinic.com]
• Phone: 832-535-2389
  
  

Acknowledgment: By using our services, you acknowledge that you have read and understood this Privacy Policy.